Does your business get phone calls on a regular basis? How would you like to know where those phone calls where coming from?
Whether you are advertising online or offline within your city, you need to know why customers are calling you. How can you improve your advertisements if you don’t know if they are working? The best way to test an advertisement is to track the phone calls you receive.
With our call tracking software we can track which ads are bringing in new calls and which ads are not producing. Stop wasting money on advertisements that don’t work.
Our call tracking solution is an affordable way of tracking every single call.
Once you are setup with our tracking software you will learn:
The Source-
- Did the call come because of your newspaper ad, billboard ad, website, Adwords campaign, etc.?
The Keyword-
- What keyword did your call originate from? If you receive more calls for a specific keyword, then you can focus more of your advertising on that keyword to dominate that market share.
Time To Answer-
- How long did it take for someone to answer the call?
Call Duration-
- How long did the call last?
Missed Calls-
- Know how many missed calls and at what time of day. If you tend to miss more calls on specific days, then maybe its time to hire a receptionist to capture every call.
Days Of The Week-
- Know exactly which days you receive the most calls.
Hours Of The Day-
- Know exactly which hours you receive the most calls.
Quality Assurance-
- You have the option to record every single call which will allow you to ensure every call is being handled properly. This also helps with training new staff and to nail down the perfect call script.
Geographical Calls-
- Know where each call is coming from
Being able to track everything within your business will help you to be more successful than your competitors who are most likely not tracking their phone calls.
What you don’t track, you can’t improve.
Let us help you track your phone calls so you can improve your business.
